VIRTUAL MEMBERSHIP
Live Streaming Support
We can’t wait to connect with you online! Here are some quick tips to get you started with access to our live streamed classes and events.
Your How To Guide to Live Streaming
You can find and directly access live classes and other activities online within Mayfair Clubs member portal and app.
Connect your device’s embedded streaming camera or choose a different webcam to stream.
Participate with your live class, chat, and manage your webcam and audio easily during class.
Hardware & Software Requirements
Web Browsers
Chrome: 56 – 85, 86, 87 – 89
Firefox: 44 – 81, 82, 83 – 84
Firefox for Android: 79
Edge: 79 – 85, 86
iOS Safari: 11.0 – 13.7, 14
Safari: 11.0 – 13.1, 14, TP
Samsung Internet: 8 – 11.2, 12.0
Browsers not supported:
Internet Explorer and browser versions older than the list above
Streaming Devices & OS
PC, Laptop, Tablet: access via compatible browser
iOS 10 or later: iPhone, iPad
Android 8.0 (Oreo) or later: Phone, Tablet
Webcams
Mayfair Clubs Live supports webcams with capture resolution of 720p to 4K
Compatible mobile devices’ built-in streaming-enabled cameras are supported (iOS, Android devices)
Network Bandwidth
Internet speed of at least 2.5 megabits per second is recommended.
Lower bandwidth average will result in connectivity disruption and poor video quality.
You can test your internet speed by going to http://www.speedtest.net/
Need to Speak to a Human?
If you’re still having issues and you need to speak with someone, please call (905) 475-0350 ext 3258 or email itservice@mayfairclubs.com. Our technical support team is available Monday to Friday from 9am – 5pm.