How to Access Our Virtual Resources

Step 1: Access the Platform

Access to the platform is different depending on the device you are using.

Desktop Access

If you are accessing our platform from your tablet, desktop or laptop computer, please use

Mobile Access

Access to the platform from a mobile device must be done via our Mayfair Clubs member app. If you haven’t done so already, you will need to download the app. To find our member app – search the Apple App Store or Google Play for Mayfair Clubs.

If you have an Apple device, you will need to get the app from the Apple Store:

If you have an Android device, you will need to get the app from the Google Store:

Once you have downloaded the app, you will need to login using your member ID and password. If you are having difficulty logging into your account, contact IT at

Step 2: Once logged into your member account, select the “Virtual Fitness” tile on the home page

All virtual content including live streaming classes are within the virtual fitness section. You will have access to a live schedule of activities and  an on-demand library of videos.

If you do not have access to virtual content, please note:

Virtual fitness access may be dependent on your membership type and status. If you do not have access to the virtual content in your member app such as live streaming and on-demand, please contact your club manager.

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